Contact daopay.
So if a payment if made to you guys, you don't even help the payer out to get his points?
Wow, you are really so not smart. We use a service - daopay, so people can donate to our server. They are the ones giving our donators a code so the donators can use it on our website and get points. We can't check if the player donated or not if he haven't got his code. Daopay can. So of course we tell the player to contact daopay?