My Paypal were blocked in Egypt so I have created an account in original Tibia to take payments as Tibia coins, I created it on September 24, 2020 and I have never logged in game at any time but I logged in weekly on the website and I received Tibia coins on it but when I tried to login to it today it kept saying
Is it deleted? or hacked? or what? I have sent an email to Tibia Support already and waiting for answers but I wanted to also ask here.
So I tried to recover it using Email address once and using Recovery key once and on both I got this message.The following error has occurred:
You have entered a wrong password or email address.
I searched my character name and it says that it doesn't exist, So I tried creating a new account with the same Email/Character name and it said that Email is already used and Character name is already used.
Error
This account can not be recovered.
You will have to create a new account.
Is it deleted? or hacked? or what? I have sent an email to Tibia Support already and waiting for answers but I wanted to also ask here.