nah ive checked that isnt the problem
// USE ONLY IF YOU CONFIGURED E-MAIL AND IT WORK
$config['site']['create_account_verify_mail'] = 0; // when create account player must use right e-mail, he will receive random password to account like on RL tibia, 1 = yes, 0 = no
$config['site']['generate_new_reckey'] = 0; // let player generate new recovery key, he will receive e-mail with new rec key (not display on page, hacker can't generate rec key)
$config['site']['generate_new_reckey_price'] = 5; // you can get some Premium Points for new rec key
$config['site']['send_mail_when_change_password'] = 0; // send e-mail with new password when change password to account, set 0 if someone abuse to send spam
$config['site']['send_mail_when_generate_reckey'] = 0; // send e-mail with rec key (key is displayed on page anyway when generate), set 0 if someone abuse to send spam
$config['site']['send_register_email'] = 0; // send e-mail when register account