It's possible to filter support threads using solved/unsolved value?

[hellboy]

It's possible to filter support threads using solved/unsolved value?

 

[MohamedRefaat]

It's possible to filter support threads using solved/unsolved value?

Hello

You can make that using these steps from pic, i think it should help?

 

[Nemphis]

im on a Picture! yay

 

[hellboy]

Hello

You can make that using these steps from pic, i think it should help?
View attachment 45163

Thanks. I see we can filter only by solved prefix?
Unsolved is not supported?

 

[MohamedRefaat]

Thanks. I see we can filter only by solved prefix?
Unsolved is not supported?

I think no, i really don't know.

 

[Kaspar]

I will take this to the administration and see if we can get an option to filter for Unsolved threads.

 

[Kaspar]

So! The filter is sorting by prefix, not status. Status and prefix are two separate things.

Now, unfortunately the addon that we have does not provide a way to filter by Solved/Unsolved status, only by prefixes.

 

[hellboy]

So! The filter is sorting by prefix, not status. Status and prefix are two separate things.

Now, unfortunately the addon that we have does not provide a way to filter by Solved/Unsolved status, only by prefixes.

Sad news.
But thanks for pass my question to people with knowledge about this topic.