this is donatives or purchaes? with this you can prevent chargebacks?
Hi,
to strengthen the case of charge-backs. I've added this agreement, that has to be accepted to continue.
It will also showcase the important aspects ( As I am aware of ), remind you that I am not a law related person. So if anyone got suggestions and/or ideas to strengthen it tighter. Let me know.
This adds a layer to the cases, why?
1) Clickwrap, it's a must agree to terms in-order to proceed.
2) We clearly state what the purchase is regarding, in all our cases. Virtual coins, the acceptance or agreement of an electronic binding contract, that we are strict that all sales are final and non-refundable, user confirms that they themselves are above >18, meaning they themselves represent their age, making sure that the transaction is legal or it's a breach of agreement.
3) Record, we store the loggings required, ip address ( Can be VPN or fake, keep this in mind ). I added no layer due to cost of check if IP is a known VPN address. We log Date and time of agreement, who and what account accepted it. The purchase will be logged with this account id and their paypal email address, meaning we have more logs that they in fact agreed to our terms.
4) We've specified our jurisdiction.
So in short terms, we have unique txn id's, proof of delivery, clickwrap acceptance logging, ip and user capture, a non-refund policy to fight those chargebacks over on paypal in our favor.
As a bonus: I am checking out on adding a logging to what a user, by account, and character buys in the in-game store to prove to strengthen the case even further of what, when they did spend their coins.
Make sure to understand, I am not paypal, or a lawyer and I do not have the means to tell you that all of this will by 100% work for each case. However, using this will make sure you can prove and provide evidence of misconduct.