i have staff, they are supposed to be online, tho im now going to DELETE staff for not comming online anymore.
if you could please tell me your ingame name , we can further research the payment error and let you know "what went wrong"/send your points
and next time, please send it in the website forums, for if u do not place it in the forums next time, we will not anwser your problem.
this is also for all the others having problems, please report them in the FORUM. thank you