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Support FAQ

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Hello guys,

I see some people struggeling with some issues that are simple (you just need to know them) Thats why i made this FAQ.
I pmed Ninja a few weeks about it, and he/she said to me to give it a try, so here we go.
Feel free to give any feedback.

Q = Question
A = Answer

Q: I have a code, but what tag should i use?
A: If you right-click on the file were the code is in, use properties and you will see that what kind of file it it. (HTML, LUA, PHP, XML)

Q: What kind of tags are there?
A: For the complete overview of tags visit http://otland.net/f16/proper-tagging-168098/

Q: I have a private TFS version, can i get support here?
A: No you cant, you need to have acces to the Premium boards.

Q: How do i get premium, so i can get support for my private TFS version?
A: You can get premium at this page Become premium member

Q: I cant find a script, can i request it here?
A: No you cant, The Support board is only for support. If you need a script, please use the Requests board.

Q: I made a post, but nobody reply'd on it, what can i do?
A: Be sure that you asked it polite. http://otland.net/f16/need-help-ask-properly-correctly-18402/

Q: Can i use any other language then english on the support board?
A: Its not allowed to use any other language then english. If english isnt your native language, you can use a friend or use Google Translate

Q: I asked a question and a member of otland solved my issue, how can i change the prefix?
A: Edit your first post, Go advanced, Change the prefix there (near the title)

Q: Somebody helped me and i want to give him rep+ , But i cant find were the rep button is.
A: The rep button is a small image
23m3rxj.png
at the left corner under each thread, click on it and fill in a reason if you feel like it. Here is a small tutorial about it: http://otland.net/f258/how-rep-screenshot-158231/


Q: When im trieing to bump (Bring Up My Post) my tread, i only get a updated post, why is that?
A: You are allowed to bump (Bring Up My Post) your thread each 24 hours.

Q: When i have a problem, what information should i give in the thread?
A: Give as much information as possible, for example: Screen of console errors, Script, Did you change anything, What TFS version your using. But do NOT give any passwords or other private information that can harm your server and/or private life.

Q: I have a question about mapping, is this the right place to be?
A: You can try this http://otland.net/f16/mapping-support-29945/ thread, if you cant find your answer there, your more then welcome to ask in the support section.

Q: What can i do to increase the change to solve my problem besides posting in support section?
A: You can use the search function, you can use Google or any other search machine.

Q: A moderator gave me a warning, but i dont know what the rules are.
A: You can see all the rule at this Rules page

I hope it helped some people. Feel free to give your opinion about this thread.
Do not troll this tread, i did it with a good intention.
 
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