Yes, it takes a long time till you get your money. We are fully aware of that but DaoPay is only one link in the payment chain. First of all, there is your customer who bought your product by charging it to the phone bill. And, yes, the phone bill is due in June for May... So, it takes quite some time till DaoPay gets the money from the telecom carriers. We then transfer the money to your bank account.
In some countries, however, there are consumer protection laws that allow consumers to reverse or object transactions within a period of 40 or more days. During this period, a consumer can demand his or her money back, which means that even though the recipient might have received money on their bank account, they can’t be sure that they can actually keep it. In other words, phone carriers can not release funds to us until this period has passed and all funds are safe. This is the same reason why credit card companies usually pay merchants after 60 days. That's why it sometimes takes up to 90 days till you receive your money.
Therefore, all we can do is to transfer the money as fast as possible to your account. That is what we do. Please note: We need your complete and correct account data in order to transfer the money. So, please, have a look at this important set of data and make sure everything is up-to-date!
