bury
Active Member
- Joined
- Jul 27, 2008
- Messages
- 421
- Solutions
- 7
- Reaction score
- 25
Situation:
A guy donated 103€ on my server (50+50+3) and asked for a chargeback for the 50 and 50 payments.
He wrote different reasons in both chargeback (not received and different object). And in the description he wrote something in Swedish.
He has been playing for a week, leading my server with 4 players and hunting a lot (people and mobs). When he got bored or someone killed him, not sure, he started the chargebacks.
I answered both chargebacks, with a lot of information, properly written and with a picture where they could see the paypal reports and the points added in database. Also I uploaded some pictures about the donate set they had and the top players in the server so they could see 4 players were of this person (this wont be very useful but it's something).
I had lost a chargeback lot of years ago, but until now paypal always gave me the reason and never had any problem with them.
These days I could speak with the guy, he thought an admin killed him and quit because of admin abuse, when is not true since im the only one admin but this other player wrote "helpers" in the nick.
Anyway, he didnt remove the cases and he has won both cases, I've lost 50+50 and paypal has charged me (the loser) a fee of 14€ of each case (28€).
So yes, I've lost money for the guy that has been leading my server during a week, who has played totally free.
I've appealed both cases, and now im trying to speak with someone in paypal.
This is the only way of getting money we have in 2022 for real? This fucking incompetents?
If you want I can add the details from the guy, since I've his "real details" from paypal etc.
A guy donated 103€ on my server (50+50+3) and asked for a chargeback for the 50 and 50 payments.
He wrote different reasons in both chargeback (not received and different object). And in the description he wrote something in Swedish.
He has been playing for a week, leading my server with 4 players and hunting a lot (people and mobs). When he got bored or someone killed him, not sure, he started the chargebacks.
I answered both chargebacks, with a lot of information, properly written and with a picture where they could see the paypal reports and the points added in database. Also I uploaded some pictures about the donate set they had and the top players in the server so they could see 4 players were of this person (this wont be very useful but it's something).
I had lost a chargeback lot of years ago, but until now paypal always gave me the reason and never had any problem with them.
These days I could speak with the guy, he thought an admin killed him and quit because of admin abuse, when is not true since im the only one admin but this other player wrote "helpers" in the nick.
Anyway, he didnt remove the cases and he has won both cases, I've lost 50+50 and paypal has charged me (the loser) a fee of 14€ of each case (28€).
So yes, I've lost money for the guy that has been leading my server during a week, who has played totally free.
I've appealed both cases, and now im trying to speak with someone in paypal.
This is the only way of getting money we have in 2022 for real? This fucking incompetents?
If you want I can add the details from the guy, since I've his "real details" from paypal etc.