10. Reminding users about search function:
There may be a search function on the forum, but how helpful is it if when you use it you find threads where the replies are "Use the search function!"? It's not helpful at all. In Support threads it is not tolerated to posts such responses, if you are in the Support board to help people you aren't really helping anyone by telling people to use the search function, even if the thread creator could have found the solution by searching. What you can do instead is to post a link to the thread where the solution can be found, which is not only helpful but also helps the users who actually do use the search function to find what they were looking for.
Rules
I removed your post because it was breaking the rules.
Next time add the link, so people who seach for something won't end up finding threads with "use search".