*working on it with the force of a thousand suns*
Here is the thing though - the server is now, and for most purposes can be counted as "in closed beta". This is a way different experience from what you can expect on the official release for a several different reasons:
1. Staff members may behave more outgoing and interactive rather than strict and professional.
2. Everything in there is non-final and subject to change.
3. And this point relates directly to this open beta, and a huge disclaimer I wrote on
www.necronia.com prior to its release: This was not even meant to happen, and if we were to release a real open-beta, we would have made sure that everything is as comfortable as can be (same for official launch). This is just a 7-day surprise event that we thought would be a nice gesture towards our fans and then we're closing it again to keep improving and doing changes. If I asked beforehand "would you prefer that we release the server for a bit but it will be missing some introductory elements, or not release it at all", guess what the majority of the answers would be? So we released it with your warranty that you will overlook the technicalities and try to enjoy for content itself.
Of course I wouldn't do anything like this on the official release, but closed beta is a more intimate experience. And even though I had my internet cut off for 3 days prior to the release so I couldn't communicate with my team, my computer broken and laptop almost impossible to work with and a 5-hour power outage yesterday, we still managed to do this thing so I'm pretty sensitive to silly claims at the moment.
If you did have a negative experience in the server, some actual criticism (like you suggest) would be much appreciated, and be sure we'll work on that.