"The past weeks we have been busy starting up TwifySoft as a business in Sweden, it’s our first time trying to run a business and it’s not as easy as one might think to get started. We registered TwifySoft as a business because it makes things easier for us and shows that we’re serious about what we’re doing. We’re not just starting up the server to close it the next month. This also means that we’re changing donations into purchases but it doesn’t change the payment process, and we will still be using money to improve the servers to provide you with the best experience."
This is what made Shadowcores different, they were intelligent; dedicated and had goals. They also enjoyed working on the server and as mentioned, at the time of release (9.6) - warzones and gnomebase had just come out which alot of players had yet to experience due to it being a high level area and Real Tibia wasn't as easy as it is now, making Shadowcores the perfect alternative.
"A leap second was inserted in the system last night, June 30, 2012, 23:59:60 (01:59:60 CEST). Our system wasn’t ready for this which caused a serious bug to occur. We do not expect this to happen again in the soon future (the next leap second isn’t being inserted anytime before 31 December 2012).
We spent over two hours compensating players for their losses (some players died with red and black skull and dropped all their items). Anyone who died during the time of the bug has got 10 shop coins added to their account. This should be more than enough to buy new blessings (as you can get 50 crystal coins from 10 shop coins), or it can be used for something else in the shop.
We’re very sorry for this, and at the same time a bit happy because worse things could have happened (imagine a crash and a rollback to last server save, 19 hours), and we were awake to address it quickly. We will definitely have it solved before the next leap second is inserted.
We had an update ready, but had to postpone it until tomorrow because of this event. We hope to be able to apply this update tomorrow without anything like this getting in the way. We would also like to thank everyone who was patient while we had to deal with all the impatient players who were constantly spamming us with their frustration, although we do understand them it did not help at all."
This is how they handled and address issues, full details with proper compensation. No one ever had to worry about issues even when there were issues.
"What have we done to make it fun and easy to play? First, we created characters of each vocation and tried playing them to Level 50, wrote down what was boring, at what points a certain vocation required better items and how they would get gold for equipment and runes. Our conclusion were that the following changes had to be made:
- Added a Djinn shopkeeper in Thais that will buy valuable items (it will be more beneficial to make the quest though, you will be able to sell your items at a better price there, but we’re no longer forcing players through that long quest!)
- Players will receive a sum of crystal coins at certain levels to help them buy equipment, runes, promotion or perhaps a house.
- Players will receive items at certain levels, depending on vocation (only up to Level 50)
"
They also put "thought" into things where as alot of server hosters just throw things at the wall and wait for them to stick; in the case of Shadowcores. A business was formed with a team of people discussing the best options for a truly long term and successful server. Which they completed by every aspect; as mentioned there are servers like this that exist; we just have good memories of the team and servers behind TwifySoft so it's understandable to want them back.