OTClient [OTCLIENT] Crash Report Help plis

[Walox]

First of all, I'm sorry for my English, I'm Brazilian and I use google translate to interact with the group.​

Hello my friends, I come here to ask your help because I do not know where else to turn !!
I have a problem with my client, it is crashing when I try to open it.
But if I keep insisting it opens normally, I do not know why and I wonder if anyone here could help me
Who can help me I will definitely leave my REP + and if you need some service on design you can ask me as an exchange
I just need to fix this quickly because I need to update the game for the players and I'm very lost with this problem :/

Here is the crash report log

Spoiler: crashreport.log

== application crashed
app name: PokeZring
app version: 0.6.6
build compiler: gcc 4.8.1
build date: Jun 3 2019
build type: release
build revision: 0 (devel)
crash date: Jun 03 2019 17:44:48
exception: Access violation (0xc0000005)
exception address: 0x00465791
backtrace:
0: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x0000000000465791]
1: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x0000000000465B85]
2: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x0000000000466D48]
3: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x1f741a) [0x00000000006CD4DA]
4: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x200aa4) [0x00000000006D6B64]
5: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000045D4B2]
6: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3650b) [0x000000000050C5CB]
7: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3e524) [0x00000000005145E4]
8: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3f532) [0x00000000005155F2]
9: C:\Windows\SYSTEM32\ntdll.dll(RtlAllocateHeap+0x3e) [0x0000000077371F3E]
10: C:\Windows\System32\msvcrt.dll(malloc+0x90) [0x0000000074CF87C0]
11: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x36990) [0x000000000050CA50]
12: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x32ed0) [0x0000000000508F90]
13: C:\Windows\System32\msvcrt.dll(realloc+0x379) [0x0000000074CF8B99]
14: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x35c1d) [0x000000000050BCDD]
15: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x36b01) [0x000000000050CBC1]
16: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x36ff9) [0x000000000050D0B9]
17: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000045B2ED]
18: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000045C6B9]
19: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000049E6A7]
20: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000049E7ED]
21: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x0000000000458367]
22: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x2098ed) [0x00000000006DF9AD]
23: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x205a24) [0x00000000006DBAE4]
24: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe [0x000000000045D4B2]
25: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3650b) [0x000000000050C5CB]
26: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3e524) [0x00000000005145E4]
27: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x3f532) [0x00000000005155F2]
28: C:\Windows\SYSTEM32\ntdll.dll(RtlAllocateHeap+0x3e) [0x0000000077371F3E]
29: C:\Windows\System32\msvcrt.dll(malloc+0x90) [0x0000000074CF87C0]
30: C:\Users\Kaio Victor\Desktop\Cliente\PokeZring DX9.exe(alGetListeneriv+0x36990) [0x000000000050CA50]

I also made a video to show how it is happening I think it is much better in video than in words

who knows why this is happening or can arrange it, please help me !!