You should make that poll
more visible for players (on website especially), also u can write few times on tibia to everyone by red message, just team knows about poll already, and all of them will vote for Yes. Many, many players dont know about it and probably even dont see it.
Your database of players are
80% or even more are rpg players/players which play solo or duo
And a lot of votes are from guild members which know about poll and have more accounts with even more than 20 lvl+
(very stupid)
Everytime the same... to listen leaders which cry and leaving server in 2 weeks, then server is dying, Your choice