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Graphic Designer Spriting service. (items/outfits/nature/grounds/repair)

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marek12

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Wow.
How dare you tweak everything in such a disrespectful manner.
I would understand all of this if I really would not reply to you for even 1 message or make you feel "placed in the corner". Meanwhile everything seemed to be fine untill you received my work in full. I agreed with time extension with your mate(who was the only person from your "team" that I knew at this time and who was orginally reaponsible for receiving and deciding if we should proceed or not as you just came up to the conversation with me once you asked for a refund- in threatening attitude and once again, after receiving a full work piece). I offered a money return after the first deadline past as I said I got no spare time to do your stuff in time you would expect, in return I got the message from your mate that we can extend the time. The first sprite( in fact 1 frame out of 19 total) that I have posted on the forum was declined by you guys first, it was clearly stated and THEN posted on the otland as a free sprite. I would recommend improving communication with your coo-mates before posting such a bulls*it (no other words for that). There was no single message from any of you that I have never replied.
Also I have never said a line such as "I hasn't sent the rest of the sprites, cause you didn't give me your e-mail address for that" but asked for the email or discord so I can send you properly a full file instead of browser picture. At this point I don't know if you can not translate properly our conversation or is it again lack of communication between your friends.

Talking about refund, I have clearly said: I will return the money but in fact this isn't fair and I would do it just for peace of mind. At this point you seemed overproblematic.
I made a one mistake- I should have never agreed on your proposal of paying directly by bank transfer. I said it's up to you how you would like to pay, but I would recommend PayPal as transfer method to protect both me and you. Instead you have pressed on a bank transfer on which I have agreed (never again) and you have sent me the money to my polish account which I have not used since at least 1 year. In order to make any refund I need to reset my password.
What human being would risk any feedback like that and future works for one spritework?

Once again, I have never said I will not return the money to anyone (this is the first refund I have ever made so far), but it is super important to mention that I should not at this point. And it's not because you posted such a feedback, but because I don't want any of my customers to feel unsatisfied by my service.

Shame on you for all these lies, honestly.
I am really surprised of your post.
 
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kay

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Extend the time, cause you're busy in real life - no problem. But not from 3-5 days to 3 weeks - and still not finished - when you're posting your new sprites in otland almost daily. You never said it'd be taking that long, and considering how active you were in otland in all that time, it really didn't seem like you had no time to finish it.
You've taken the money and shown no interest in finishing the project really. You were not answering on privs right away, although again - in the meantime you'were posting here like nothing.
Posting the first sketch (denied or not) made for us, without a word, was unprofessional. But posting the entire monster we've paid for, as "FREE TO USE", without sending the money back, that's already a scam. Yea, you never said you wouldn't send it back. But the fact is you did not send, simple as that.

I made a one mistake- I should have never agreed on your proposal of paying directly by bank transfer. I said it's up to you how you would like to pay, but I would recommend PayPal as transfer method to protect both me and you. Instead you have pressed on a bank transfer on which I have agreed (never again) and you have sent me the money to my polish account which I have not used since at least 1 year. In order to make any refund I need to reset my password.

I don't think you even realize how hilarious that sounds. It's like you're saying it was my fault I lost the money, cause I've choosen to pay by bank transfer, instead of paypal where I'd be "protected". lolz
And the "I don't have password" excuse is the most stupid I've heard. As if it was taking weeks to call your bank and go through password recovery process. Probably 10 minutes at most (shorter than it took you writing that post). Now it's not only taking days, but you're openly saying you don't know when you'd be able to send it. Like it can be next year or maybe next life.
And by the way, how is it possible you were able to verify you recived the money on your bank account, so you started the work, but now you can't access that account? You could access it back then but not anymore?

So to cut all the "background drama", here are the facts: you were extending given time greatly and eventually did not finish your work. But most importantly: you've now published (as free to use) the monster I paid for, without sending the money back. So technically I still own rights to it.
Those are facts you can't deny and they tell everything here, yet you're calling me a liar.

You've broken the agreement and our rights at so many points, that it's amusing you're attempting to present yourself as a victim here.
I honestly don't really care about that money itself. It's a matter of propriety. When our server went down once, we immidiately offered refunding everyone's premium on request, and I spent a whole night returning people's money. Just because I felt responsible (even though it wasn't my fault). You don't feel nor take ANY responsibility for your work and that's the whole point, so I discourage anyone from using your service.
 
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Morrison

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Popcorn time!
Anticipation Popcorn GIF
 
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marek12

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Extend the time, cause you're busy in real life - no problem. But not from 3-5 days to 3 weeks - and still not finished - when you're posting your new sprites in otland almost daily. You never said it'd be taking that long, and considering how active you were in otland in all that time, it really didn't seem like you had no time to finish it.
You've taken the money and shown no interest in finishing the project really. You were not answering on privs right away, although again - in the meantime you'were posting here like nothing.
Posting the first sketch (denied or not) made for us, without a word, was unprofessional. But posting the entire monster we've paid for, as "FREE TO USE", without sending the money back, that's already a scam. Yea, you never said you wouldn't send it back. But the fact is you did not send, simple as that.



I don't think you even realize how hilarious that sounds. It's like you're saying it was my fault I lost the money, cause I've choosen to pay by bank transfer, instead of paypal where I'd be "protected". lolz
And the "I don't have password" excuse is the most stupid I've heard. As if it was taking weeks to call your bank and go through password recovery process. Probably 10 minutes at most (shorter than it took you writing that post). Now it's not only taking days, but you're openly saying you don't know when you'd be able to send it. Like it can be next year or maybe next life.
And by the way, how is it possible you were able to verify you recived the money on your bank account, so you started the work, but now you can't access that account? You could access it back then but not anymore?

So to cut all the "background drama", here are the facts: you were extending given time greatly and eventually did not finish your work. But most importantly: you've now published (as free to use) the monster I paid for, without sending the money back. So technically I still own rights to it.
Those are facts you can't deny and they tell everything here, yet you're calling me a liar.

You've broken the agreement and our rights at so many points, that it's amusing you're attempting to present yourself as a victim here.
I honestly don't really care about that money itself. It's a matter of propriety. When our server went down once, we immidiately offered refunding everyone's premium on request, and I spent a whole night returning people's money. Just because I felt responsible (even though it wasn't my fault). You feel nor take ANY responsibility for your work and that's the whole point, so I discourage anyone from using your service.
This is pathetic. I am not even going to discuss it any further.
There is a huge problem in your understanding or you are acting now.

If there is part which you still do not understand/do not believe, please contact me in private or read back through my answers to your questions.

I will be refunding the full amount as I mentioned before and I will message you and also post it in here once the transfer went trough.
It should not take more than 4days and depending on the delay you will receive the money regardless. (in case I cannot retrieve my password I will send the money from my original bank account, any fees will be deducted from the amount).

Don't want this thread to be full of your imagined bulls*it.
Every feedback is worthy, so thanks for postinng, but that's enough.
Everything from my and your side is explained so any more questions, feel free to message me in private.
Post automatically merged:

Extend the time, cause you're busy in real life - no problem. But not from 3-5 days to 3 weeks - and still not finished - when you're posting your new sprites in otland almost daily. You never said it'd be taking that long, and considering how active you were in otland in all that time, it really didn't seem like you had no time to finish it.
You've taken the money and shown no interest in finishing the project really. You were not answering on privs right away, although again - in the meantime you'were posting here like nothing.
Posting the first sketch (denied or not) made for us, without a word, was unprofessional. But posting the entire monster we've paid for, as "FREE TO USE", without sending the money back, that's already a scam. Yea, you never said you wouldn't send it back. But the fact is you did not send, simple as that.



I don't think you even realize how hilarious that sounds. It's like you're saying it was my fault I lost the money, cause I've choosen to pay by bank transfer, instead of paypal where I'd be "protected". lolz
And the "I don't have password" excuse is the most stupid I've heard. As if it was taking weeks to call your bank and go through password recovery process. Probably 10 minutes at most (shorter than it took you writing that post). Now it's not only taking days, but you're openly saying you don't know when you'd be able to send it. Like it can be next year or maybe next life.
And by the way, how is it possible you were able to verify you recived the money on your bank account, so you started the work, but now you can't access that account? You could access it back then but not anymore?

So to cut all the "background drama", here are the facts: you were extending given time greatly and eventually did not finish your work. But most importantly: you've now published (as free to use) the monster I paid for, without sending the money back. So technically I still own rights to it.
Those are facts you can't deny and they tell everything here, yet you're calling me a liar.

You've broken the agreement and our rights at so many points, that it's amusing you're attempting to present yourself as a victim here.
I honestly don't really care about that money itself. It's a matter of propriety. When our server went down once, we immidiately offered refunding everyone's premium on request, and I spent a whole night returning people's money. Just because I felt responsible (even though it wasn't my fault). You feel nor take ANY responsibility for your work and that's the whole point, so I discourage anyone from using your service.
also this post is full of lies. but I won't argue anymore. It's completely worthless.
 
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kay

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"Imagined bullshit"? Do you deny any of the below?

  • You extended the time from "3-5 days" to over 3 weeks
  • You did not deliver the subject of our deal (missing dead bodies sprites)
  • You did not send the money back
  • Despite not sending the money back, you posted those sprites in public forum as "free to use"

Which point is "imagined", do you say?

And I'm still wondering: somehow you were able to verify my payment in advance, on your bank account, but now you can't send the money back FROM THE SAME ACCOUNT, cause "sori no password"? Amusing.

If there is part which you still do not understand/do not believe, please contact me in private or read back through my answers to your questions.

I did contact you in the first place, but you sent me off, hence I posted it here. Now you want to talk in private?
 
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marek12

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can someone please block this person from posting in this thread?
I politely asked for private messages if there is still something unclear.
 

kay

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Why would be anyone blocking me? You're advertising your service here. And since I've had a "pleasure" of using your service, I have a right to give my review now, so others may know what they're getting into.

If anyone considers service of this guy, please take a look at this:
You are not paying for it to be yours. You are paying for the requested artwork.
Myself and anyone who do any artwork without any agreement (such as this one) can do whatever they want with the thing they made.
Same it goes with not sharing. This is our decision (people you are paying to) to not post it anywhere but just to be for your own use. This is obviously more logical but not legal at all. There isn't any law that says I cannot share the sprite once you paid me. We(spriters or any other artists) just think as humanbeing and think that we should not.
In other words, when you hire him, he will take the money and make the sprites for you, but he will still sell/give them away to others, cause why not. And he doesn't see anything inappropriate in it.
 
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marek12

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If anyone considers service of this guy, please take a look at this:

In other words, when you hire him for real money, he will make the sprites for you, but he will still sell/give them away to others, cause why not.
Everyone who had the same experience with you probably would do the same, but additionaly do not refund you at all and post the whole spritesheet for free use.
 
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marek12

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Which is a fraud and only tells everyone what kind of person you are.
If someone is clever enough to read with awareness, there is no issue in knowing the situation and the cause of my decisions made with you.
 

kay

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If someone is clever enough to read with awareness, there is no issue in knowing the situation and the cause of my decisions made with you.

If you're that clever at "reading with awerness", would you mind reading the below points and telling everyone whether they're true or not?

  • You extended the time from "3-5 days" to over 3 weeks
  • Even after that time you did not deliver the complete subject of our deal (missing dead bodies sprites)
  • You did not send the money back
  • Despite not sending the money back, you posted those sprites in public forum as "free to use" and claim that you can "do whatever you want"
  • Did you verify my payment in advance on your bank account, and now you claim you have no access to that account, hence not sending the money back?

Just simple yes/no would be enough.

Seriously, whatever reason you think you had to do that, taking the money and not doing the job is called a fraud.
 
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If you're that clever at "reading with awerness", would you mind reading the below points and telling everyone whether they're true or not?

  • You extended the time from "3-5 days" to over 3 weeks
  • Even after that time you did not deliver the complete subject of our deal (missing dead bodies sprites)
  • You did not send the money back
  • Despite not sending the money back, you posted those sprites in public forum as "free to use" and claim that you can "do whatever you want"
  • Did you verify my payment in advance on your bank account, and now you claim you have no access to that account, hence not sending the money back?

Just simple yes/no would be enough.

I would also like to know your answer to these @marek12
 
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marek12

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I would also like to know your answer to these @marek12
here
Post automatically merged:

quoting my answer to this guy who have also posted under my other thread:

"I will repeat it 100th time- You have asked for a refund after I have sent you a spritesheet within the deadline agreed by both of us on forum and at the same time asked for email to send it over in .png files.

Even though it was extremely disrespectful and not fair from your side, I decided to refund you and clearly stated that I will refund you.

After that been said I have publish 1 out of 19 frames (3 animations=~ 5% of the work).

Once you would not be refunded/said that I won't refund it or once I have never replied after that, you could make this viral feedbacks full of lies to make you a victim and moan.

At the moment you are mental and I would seek for any medical advice.

Ignored at this point. Wish I have a clue if there is any chance to completely erase you from my sight for good."
 
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kay

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"I will repeat it 100th time- You have asked for a refund after I have sent you a spritesheet within the deadline agreed by both of us on forum and at the same time asked for email to send it over in .png files.

Even repeating it 100 times won't change the truth. You did not deliver it within the deadline, and the sprites of dead bodies - you did not deliver at all. We got tired of waiting.

Even though it was extremely disrespectful and not fair from your side, I decided to refund you and clearly stated that I will refund you.

After that been said I have publish 1 out of 19 frames (3 animations=~ 5% of the work).

And by that you again broke our agreement, as you said you wouldn't publish any sprites without our permission.



"Zadnych spritow bez pozwolenia nie wstawiam" = "I don't publish any sprites without [customer's] permission".

Have the money sent back - they are yours again, and do with them whatever you want. But until then, you're not allowed to post them anywhere, not even "5% of the work", as they are still paid and you said you would't publish any sprites.
Besides, you're lying even at those calculations, cause you posted full animation of one side, which equals 50% of the outfit.

Once you would not be refunded/said that I won't refund it or once I have never replied after that, you could make this viral feedbacks full of lies to make you a victim and moan.

I guess here lies the clue you fail to understand: I was NOT refunded, and I wasn't told when I could expect to be. Saying you'd send the money [in unknown future] does not equal actually sending the money. Got it?
You said you'd refund it, but then you began to send us off with that stupid excuse of "sorry, no password to bank account and I don't know when I can recover it, bye".

And you're still not answering my points from the previous post. E.g. I'm still wondering, how did you verify my payment in advance (you demanded it before starting the work) on your bank account, but later when you're supposed to transfer it back from the very same account, it suddenly turns out you have no access to it, cause you "forgot password" 😂

Anyway, enough said. I'm now quoting the part where you've just said you'd refund it and will wait those 4 days more (that's atleast one concrete at the very last...) - just in case you'd want to edit it. Whether you return it or not - it will determine whether you're "only" extremely unprofessional or simply a scammer. Either way, I do not recommend this service.
I will be refunding the full amount as I mentioned before and I will message you and also post it in here once the transfer went trough.
It should not take more than 4days and depending on the delay you will receive the money regardless. (in case I cannot retrieve my password I will send the money from my original bank account, any fees will be deducted from the amount).
 
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Ochman

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I can confirm the translation from the screen.
I also would like to stand that I (online) "know" kay for a bit now (few years is it?), he is not a friend of mine (actually we rather argue with each other rather than having friendly talks, no hard feeling tho from both sides), but as far as can tell he is a rather reliable and wordy person. I can't see him profit from giving out negative feedback.

That being said, I never made any business with him, never bought anything from him, and so on. On the other hand, marek12 committed a bit into this forum on a few topics, he tried to resurrect the spriting section, and so on.
For me, it looks like marek12 was just simple unprofessional, but I truly believe it wasn't fully on purpose, he just happened to be in a new situation that he could not handle.

I would suggest for @marek12 to give money back to @kay and forget about this case - or better yet - learn from it.
 
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marek12

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I can confirm the translation from the screen.
I also would like to stand that I (online) "know" kay for a bit now (few years is it?), he is not a friend of mine (actually we rather argue with each other rather than having friendly talks, no hard feeling tho from both sides), but as far as can tell he is a rather reliable and wordy person. I can't see him profit from giving out negative feedback.

That being said, I never made any business with him, never bought anything from him, and so on. On the other hand, marek12 committed a bit into this forum on a few topics, he tried to resurrect the spriting section, and so on.
For me, it looks like marek12 was just simple unprofessional, but I truly believe it wasn't fully on purpose, he just happened to be in a new situation that he could not handle.

I would suggest for @marek12 to give money back to @kay and forget about this case - or better yet - learn from it.
Well. You are right. Situation like this one did not happen to me very often, in fact it is first time that I meet such a disrespectful person like Kay.
It's hard to stay professional while having my image trying to be shattered by some lies that have no reason for it.

The main point is, I have completely no idea why would he do that?

The best part of it, we were in the middle of conversation about the refunding(he did not even tried to sort it out before leaving such a feedback), he replied to me and straight away placed the negative feedback without even trying to explain the whole situation in full with me first.

Back to the point: I have never said to him I will not refund it, although I clearly mentioned it is completely unfair refund which I explained why in my answers to his feedback. Just tried to make it clear to him that he should not do what ia he doing now. It is more unprofessional and you can think of it.

There is 0 interest for me in having him scammed by myself. Why would I risk such a feedback and why would I scam on something I do as a hobby I truly love?
Answering his question why would I have accepted and confirmed the payment but not being able to refund from the same account at this time?-
I have an mobile banking app still installed on my old phone with fingerprint login set up, so I can access the account but to send the payment I have to type my password(for payments) manually which I do not remember. Due to my busy situation now and that I am working night shifts 5 nights in a week, I have said I will refund him but I cannot specify precise date and time that I do that. Straight after this message I had a reply from him along with his negative feedback. Most of the time I reply from my mobile on the forum.

This is unusual situation due to me accepting first time different type of payment than PayPal.

I have seen from the very first message that Kay sent me it is not worth arguing and I thought I will refund it just for peace of mind and we just never meat each other again as we both obviously won't work together anymore.


---


Thanks for some real thoughts @Ochman about both of us.
 
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Dan Gro

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I agree with what Ochman said, I think you just accepted a kind of job u couldnt handle.
But there's no excuses for being disrespectfull.

You posted a paid job, didnt refund and gave so many fake excuses ( why not just refund the guy and settle this??)

I dont know kay, but I find quite unlikely a veteran would scam someone for no reason

Careful with that , this can damage your reputation in a way u can't even imagine
 

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Would just like to say without reading too much of the above criticisms that Marek has done several animated sprites for me & my team now and I haven't had a single issue. Every sprite delivered was accurately detailed and working to spec. I will continue to use his services and others should understand ANY one with any sort of business receives both positive and negative feedback; it is simply impossible to please everyone. Marek does a lot of free work for my server without us even asking.. just as a courtesy. To me that's a quality of someone who really aims to please the customer and keep them coming back.
 
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