How do I get my money back? Part 1
The best way to resolve an issue with a transaction is to communicate directly with your seller. Most sellers welcome the opportunity to work out problems. Erik however, will probably not.
• If you and your seller cannot resolve the issue, you can go to the PayPal Resolution Center to open a dispute any time within 45 days of when you made the payment.
• If you’re still unable to resolve the issue, you can escalate your dispute to a claim. By doing this, you're asking PayPal to review the case and decide the outcome.
• After 20 days, we'll automatically close any dispute that you didn't escalate to a claim.
To learn how our dispute process works, review the step by step tutorial in the Resolution Center, or see my tutorial below.
How do I get my money back? Part 2
Tutorial on how to issue a Paypal refund
• Go from my account to the tab Resolution Center
• Click on the button that says: Dispute a Transaction
• Click on Item dispute, then click on continue
• Click on Find transaction ID, find the tansaction ID of your payment to Erik and copy paste it
• Click on I received my item, but it is significantly not as described., then click on continue
How do I get my money back? Part 3
• Click on the following;
Missing parts that prevent item from being used (The points cannot be used without the server)
What is the category of your purchase?
Virtual Goods - Delivered electronically
Message, you may all use this
<Enter the date>, 2012
EliteOTs
[email protected]
[email protected]
http://mestera.net
[email protected]
+46 0704698062
Subject: Demanding a refund
Dear Erik,
Unfortunately I have to say that I am unsatisfied with the virtual goods deliverd in trade for the payment. The virtual goods were indeed deliverd, but without the server running the virtual goods cannot be used. On you website you made the impression the server needed to use the virtual goods would stay online for at least a couple of months, and to my disappointment I have to note that this is not the case, as the server is offline after one month of service.
The virtual goods were purchest under the conditions that you promised but failed to satisfy. Therefor, I demand a refund.
Sincerely,
Unsatisfied customer
At this point, Erik will recieve your refund issue, but most likey will not accept it.
If in the end of the day Erik has not put the server back online, I will post a tutorial on how to take it a step further, and make the refund issue a refund claim, meaning Paypal will look at the claim within 20 days, and decied where the money goes.
