1). The monster named "Assasin", should be named "Assassin", like in tibia rl.
2). I think the npc System by Jiddo is not configured right because when the customer of the npc doesn't answer in X time...the npc says the farewell_message, and it should say the idletimeout_message. And, by the other hand...if there is a player on queue, when the focused player doesn't answer, the npc says "Hi, |newplayer|" and "Bye |newplayer|" at the same time, and the focus turn to 0. Could you check it?